Job Description
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Gainwell Technologies is responsible for all Claims Operation and Management functions of Medical Assistance Services. The primary role of a Claims Resolution Specialist is to provide exceptional customer support for incoming and outgoing Provider Claims processing. Your role in our mission Review, research, and process claims in accordance with established claims processing guidelines. Refer claims to the appropriate department and prepare Return to Provider (RTP) forms when required information is missing or invalid. Demonstrate strong time management, organizational skills, and the ability to work independently in a fast-paced environment. Collaborate effectively across multiple teams while managing competing priorities and meeting established deadlines. Maintain accurate workload tracking and communicate status updates, challenges, and potential roadblocks to leadership in a timely manner. What we're looking for Strong attention to detail, accuracy, and commitment to maintaining a consistent work schedule. Ability to multitask effectively while demonstrating strong data entry and organizational skills, including knowledge of the Julian calendar. Proficiency in Microsoft Office Suite with excellent verbal and written communication skills. Ex