Job Description
Location: Orchard Working Hours: 5 days work week, shift required Salary: Up to $2900 + aws + flexi benefit + staff meals Our client is a leading international hospitality company. They are seeking a dynamic and service-driven Front Office Supervisor to join their team. As a key operational leader, you will oversee daily front office operations, support the Front Office Manager, and ensure seamless guest experiences that reflect luxury hospitality standards. Key Responsibilities Supervise daily front office operations, ensuring smooth check-in/out and guest service procedures. Handle guest requests, feedback, and complaints with professionalism and empathy. Lead and support the front office team, fostering collaboration and service excellence. Communicate VIP arrivals, special events, and operational updates effectively. Promote hotel services, upsell room categories, and support revenue initiatives. Ensure compliance with brand standards, safety procedures, and financial policies. Act as a role model in grooming, professionalism, and guest engagement. Requirements Previous front office or guest service experience, ideally in a supervisory role. Strong leadership, communication, and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in hotel Property Management Systems (PMS) preferred. Excellent grooming and professional presentation standards. Commitment to delivering exceptional guest service in a luxury setting. Interested candidates kindly click APPLY NOW to submit your latest CV. We regret that only shortlisted candidates will be notified. Search Avenue Pte Ltd EA License No.: 25C2695 EA Registration No.: R25157669 [Amanda Wee]