Job Description
Engineering Manager – UCaaS Platform Build it, Scale it, Own it Sangoma is a global leader in business communications, delivering cloud-based solutions that help organizations connect, collaborate, and communicate from anywhere. Our portfolio includes Unified Communications (UCaaS), Contact Center (CCaaS), VoIP, SIP Trunking, Managed Connectivity, and Communications Platforms serving businesses worldwide. Sangoma is seeking an experienced Engineering Manager – UCaaS Platform to lead an established global engineering team responsible for the development, scalability, reliability, and innovation of our Unified Communications platform. This role is ideal for a leader who combines strong people management skills with technical credibility. You will lead and develop engineers across multiple countries and time zones while partnering closely with Product Management to deliver highly available, scalable, and innovative communications solutions that power voice, messaging, collaboration, and business communications services for customers worldwide. The ideal candidate has experience leading engineering teams within UCaaS, VoIP, telecommunications, cloud communications, real-time communications, or SaaS environments and possesses the technical depth to contribute to architecture discussions, technical planning, code reviews, and engineering strategy. Location: United States, Canada, or Medellín, Colombia Your Role: Lead, mentor, and develop a globally distributed team of software engineers. Foster a culture of accountability, collaboration, innovation, and continuous improvement. Partner with Product Management to prioritize, plan, and deliver strategic product initiatives. Drive the development, scalability, reliability, and performance of Sangoma 's UCaaS platform. Lead engineering efforts supporting voice, messaging, provisioning, administration, integrations, and communications services. Participate in architecture reviews, technical design discussions, and engineering p
