Job Description
Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Part-Time Live Verify Phone Agents work with customers who opt to rent with U-Haul using our Truck Share 24/7 program. Customers process their rental and dispatch through the U-Haul app on their smart phone. PT Live Verify Phone Agents review the customer's information and are responsible for ensuring that everything meets the required standards to rent before approving the rental dispatch. This position requires receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to rent. At the same time, you will be helping multiple customers digitally or via chat. Interested in moving forward? Please apply on the computer you plan to work from rather than your cell phone. Otherwise, you risk your application being denied. MUST be included in your application in order to be considered: Screenshot of your results for the Computer Specs test- Must pass in order to be considered Screenshots of your scores for the in your Facial Recognition Assessment Complete Citeria Assessments: Tech Skills + Game It is IMPERATIVE that you carefully read and follow the details and instructions listed regarding the tech requirements. Rate of pay : Rate of pay: Starting pay is $16.00 per hour, with the opportunity to earn up to $19.00 per hour within the first 6 months based on performance. (Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.) How schedules work: Shifts are in high demand- first come, first serve basis You must be available to work holidays 25 hours of availability per week Saturday and Sunday are required/ 6 hours on Saturday and 6 hours on Sunday May Shift Needs: Must work Saturday and Sunday Options for days off: Scattered days off (Monday, Tuesday, Wednesday, and/or Friday) High Priority Shift 1- 5pm-11pm AZ High Priority Shift 2- 1pm- 7pm AZ Low Priority Shift 3- 3am-9am AZ Pa
