Job Description
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @ Carrier . About the role The Customer Data Products Leader is a senior leadership role responsible for defining Carrier ’s customer data products, with a focus on aligning the high-impact data products that power the HVAC partners digital ecosystem. This role operates at the intersection of data, digital product management, customer experience, and enterprise architecture, ensuring that customer, dealer, distributor, and service data are unified into a governed, actionable foundation. The leader will drive the creation of Customer Data Platform (CDP) and Master Data Management (MDM) capabilities, enabling personalized experiences, advanced analytics, AI-driven insights, and seamless integration across Salesforce, SAP, and digital platforms. Key Responsibilities Customer Data Strategy & Product Ownership Lead the Customer Data Product strategy, including CDP, MDM, and 360-customer data capabilities across HVAC partners. Establish a single source of truth for customer, distributor, dealer, and service data, aligned to enterprise data architecture. Own the data product roadmap, prioritization, and delivery aligned to business value, digital ecosystem strategy, and revenue growth opportunities. Define clear data product use c
