Job Description
AI at Zapier At Zapier , we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently . Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process , including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Support Engineer, IT Systems Job Posted: June 19th, 2026 Location: Australia or New Zealand Hi there! We're looking for a Support Engineer, IT Systems to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation. This is an exciting role at Zapier in a growing team, and you will play a direct role in delivering and improving the IT support experience for Zapier employees across a globally distributed org. Working closely with our Engineering, People Ops, and Security teams, you will be the frontline of IT support -- resolving issues quickly, identifying patterns, and continuously raising the bar on how support gets delivered. We believe that a good IT experience is a perk -- it keeps people productive and engaged rather than getting in the way. This isn't a ticket-queue job. You'll be expected to not just resolve issues, but to improve the systems and processes that prevent them from recurring. If you're someone who gets satisfaction from both helping people and making things better, this role is for you. If you're interested in furthering your career at a fast-growing and profitable org, then read on... Our Commitment to Applicants Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. About You Experienced IT support professional. We
