Job Description
What you get to do in this role : The Moveworks Senior Advisory Solution Consultant is a technical & business consultant with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Partner closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, supporting complex sales cycles and driving deal strategy across one or more industries. Lead customer discovery sessions and workshops to understand business challenges, technical environments, and success criteria, aligning Moveworks capabilities to customer needs and outcomes. Deliver compelling, persona- and value-based product demonstrations that “explain by showing” how Moveworks and ServiceNow together automate work and improve employee experiences. Facilitate technical and architectural workshops covering Moveworks’ AI/ML approach, integrations, security, and platform architecture, in the context of the customer’s ServiceNow environment. Partner with Business Value Services to build data-driven business cases, prioritize use cases, and articulate measurable ROI using reports, calculators, and insights. Define customer success criteria and lead the design, execution, and management of end-to-end proof-of-concept engagements. Develop trusted relationships with customer stakeholders and client partners, guiding strategic programs such as roadmap alignment, customer journey mapping, and outcome planning in top accounts. Collaborate cross-functionally to ensure a smooth transition from pre-sales to post-sales by documenting requirements and facilitating a clean handoff to Customer Success teams. Provide continuous feedback to Product Management on customer needs, competitive insights, and market trends to help influence product direction and strategy. Stay current on competitive positioning and market differentiation, clearly articulating Moveworks’ value
