Job Description
Our client is looking for an Accounts Receivable Specialist who will be the main point of contact for finance-related questions from our clients. The monthly collections process will be their responsibility which involves late fees, payment reminders, phone calls, managing portal closures, and sending clients to collections. The starting rate for this role is 4 USD per hour. Job Responsibilities Make outbound calls to remind clients of outstanding invoices Send emails through the Salesforce platform to clients for invoicing, and late fees, and to remind them of payments Create and send out invoices on the first business day of the month Answer 15-20 inbound calls per day to assist clients with billing inquiries Respond to client’s email billing inquiries Close cases assigned to the Finance Department Process automatic payments for clients through Stripe Manage the process to send a delinquent client to a collection agency Scan checks and apply them to appropriate accounts in Salesforce Monitor inbound ACHs and apply the amounts to the correct accounts in Salesforce Close delinquent client’s portal access and reopen the portal once outstanding invoices are paid Handle the deposits from clients through checks, ACHs, and running automatic payments Encourage a direct and positive relationship between the community and the company. Requirements Experience in a Finance or Billing Department preferred Experience with Salesforce or other CRM preferred Working knowledge of G-Suite and Microsoft Office products Ability to maintain regular and punctual attendance; Quickly learn new software and use systems accurately and a natural problem solver and are focused on creating solutions; You work well independently but understand the importance of teamwork; Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience. Ability to be held accountable to the department and organizational numbers, data,
