Job Description
· Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates. · Cross-check different system. · Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types. · Optimize workflows based on high volume claims and achieve it within same day turnaround time. · Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any) · Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives. · Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices. · Any other ad-hoc assignments assigned by supervisor. We are looking for people who · Minimum Diploma holder with relevant admin duties or customer service experience · Preferably with 1 to 2 years of administrative experiences Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg EA License No: 99C4599
