Job Description
Overview At Quest Software , we build technology that simplifies IT management and strengthens cybersecurity resilience for organizations around the world. Our people are central to our success, and we are committed to delivering a benefits experience that reflects our global footprint, growth mindset, and employee-first culture. Quest Software is seeking a Senior Specialist, Global HR Operations to support and evolve our global HR Operations model. This role is based in the United States and operates with a global mindset, partnering across the Americas, EMEA, and APJ. This is a highly collaborative, hands-on role focused on operational excellence, process consistency, and scalable HR service delivery. We are looking for someone who can operate beyond regional boundaries, bringing a thoughtful and enterprise-wide approach to HR Operations. You will partner closely with HR Business Partners, HRIS, Payroll, Legal, and global HR Operations colleagues to support employee lifecycle processes, improve operational consistency, and help drive more integrated ways of working across regions. This role is ideal for a strong HR Operations professional who enjoys solving operational challenges, improving processes, and influencing positive change within a global environment. Responsibilities Global HR Operations & Service Delivery Support HR Operations processes across the employee lifecycle, including onboarding, offboarding, job changes, leaves of absence, organizational changes, and compliance activities Deliver high-quality operational support while ensuring accuracy, consistency, and a strong employee experience Serve as a key point of contact for complex employee and manager inquiries requiring thoughtful resolution and operational judgment Partner across regions to promote globally aligned approaches and reduce siloed or inconsistent ways of working Process Improvement & Operational Excellence Identify process gaps, inefficiencies, and opportunities for standardization a