Job Description
About this role: Wells Fargo is seeking a Senior Technology Business Services Consultant In this role, you will: Lead or participate in managing and supporting the delivery of technology products & services for medium to large business unit clients and contribute to large scale solutions planning related to Technology Business Services Review customer information with the technology team Implement technical initiatives for complex projects impacting multiple lines of business or across the enterprise Lead initiatives for complex projects and work with the technology team to assess customer information and recommend best solutions to the customer Conduct research or testing of achieving market environment for innovative business products and services, regulatory or compliance issues and implications of new implementations Collaborate and consult with the technology team to resolve issues and provide customers with best possible solutions Provide guidance on leveraging new technology Required Qualifications: 4+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education Desired Qualifications: Proficiency with common productivity and work management tools (e.g., Excel, PowerPoint, SharePoint/Confluence, Jira or similar tools). Experience leading work in environments with competing priorities, shifting scope, and multiple stakeholders. Experience operating as a generalist across business services functions (intake/triage, reporting, operating rhythms, process improvement, stakeholder management). Experience producing clear written communications and executive-ready deliverables (summaries, decks, dashboards, action logs, and/or status reporting). Experience with continuous improvement methods and converting ad-hoc requests into repeatable processes. Strong analytical skills and experience building metrics, dashboards, and/or
