Supervision Consultant

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As a Supervision Consultant, you will support the general supervision of Registered Representatives and Investment Advisor Representatives. In this role, you'll play a key part in overseeing supervisory procedures, records, and education, ensuring compliance with regulatory requirements, and contributing to process improvement. What you will do Provide effective supervision and coaching to sales team management, addressing call reviews, escalations, and complaint handling Collaborate with Compliance, HR, and management to recommend and monitor individuals requiring additional supervision Prepare regular reports on supervisory trends and activities, executing plans for issue remediation. Conduct self-audits of branch office records and reviews of electronic and written communications Provide backup support to other department teams, including call quality reviews, participating in calibrations and disputes, and performing suitability and trade reviews as needed Partner with Training, Compliance, and Legal staff to develop and maintain supervisory policies, procedures, and training resources. Provide training to relevant stakeholders What you will bring Bachelor's Degree preferred in a business or finance-related field, or equivalent work experience At least 3 years of experience in the retail financial services industry Knowl