Job Description
Duties and Responsibilities Provide L3/L4 support to the operations, for investigation, troubleshooting and resolving network communications and operations problems impacting customer, backbone access, or performance on a global basis Handle critical production impacting issues. Collaborate with other teams to provide quick solutions. Provide escalation support to lower tier teams. Regularly lead self and others and/or established as Product SME and/or established as specialist. Network securit…