Job Description
Job Description We are the ITSM Engineering at ServiceNow and our team focuses on designing, building, configuring, and optimizing the IT Service Management (ITSM) modules within the platform. It translates business requirements into automated workflows, integrating AI and ITIL best practices to streamline how IT services are delivered and supported across an enterprise. What you get to do in this role: Manage product development activities Work with product management, design, support and othe…