Job Description
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Role Summary Location: Buenos Aires, Argentina Hybrid Full-time Payoneer is seeking a talented Operations Business Partner to join our innovative Center of Excellence in the customer journey department. As the Americas Operations Business Partner, supporting LatAm and North America, you will be joining our largest Ops team, using qualitative and quantitative insights to improve our customers’ journeys and operational processes as well as analyze insights from multiple sources to clarify ambiguous problems. The successful candidate will be comfortable switching between thinking strategically about big picture initiatives, executing quickly on tactical opportunities, and troubleshooting operational issues. What you’ll do: Leading, designing, and executing new business processes, flows, and initiatives mainly cross-operations Working with all customer journey units to learn and serve their business needs in the matters of business processes, systems analysis, automation opportunities, and innovation Deeply learn the different business flows, look for the relevant data, and
