Job Description
Hospitality Manager - Client Site Services Position Overview We are seeking an experienced Hospitality Manager to oversee comprehensive soft services, food & beverage operations, and event management at a dedicated client site within a leading IT company. This role requires a dynamic professional who can deliver exceptional workplace experiences while managing multiple service streams in a fast-paced technology environment. Key Responsibilities Soft Services Management Oversee daily operations of reception, concierge, and guest services Manage housekeeping standards and workplace cleanliness protocols Coordinate mail and package distribution services Ensure seamless visitor management and security compliance Supervise administrative support services and meeting room coordination Food & Beverage Operations Manage cafeteria operations, catering services, and beverage programs Oversee vendor relationships with food service providers Ensure compliance with health and safety regulations Monitor food quality, presentation, and customer satisfaction Manage inventory, procurement, and cost control for F&B services Event Management Plan and execute corporate events, meetings, and employee engagement activities Coordinate logistics for conferences, seminars, and client presentations Manage event budgets and vendor relationships Ensure seamless setup, execution, and breakdown of events Support marketing and communication for internal events Team Leadership & Client Relations Lead and develop a team of service professionals Maintain strong relationships with client stakeholders and IT company leadership Monitor service level agreements and performance metrics Implement continuous improvement initiatives Handle escalations and resolve service issues promptly Required Qualifications Experience & Education Bachelor's degree in Hospitality Management, Business Administration, or related field 5+ years of experience in hospitality or facility management Previous experience managing
