Job Description
At Netflix , our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. ROLE The Ntech Engineering Operations team at Netflix focuses on optimizing operational efficiency by streamlining and automating workflows, reducing overhead, and ensuring our systems scale effectively. We provide a broad portfolio of services across first- and third-party enterprise systems and SaaS platforms including Google Workspace, Zendesk, and Slack. As a centralized team of operations experts, we aim to remove friction, simplify workflows, and provide technical solutions to Netflix employees so they can focus on bringing engaging stories to our members all over the world. This engineering role is rewarding for people who have a passion for workflow automation, reducing operational overhead, and streamlining systems to scale effectively. You’ll be a part of an established team focused on building robust operational practices around our first- and third-party service and system portfolio while prioritizing engineering efforts to reduce toil, automate tasks, and enable the broader Netflix workforce. If this excites you, we invite you to bring your unique career and life experiences to enrich the culture and diversity of our team. RESPONSIBILITIES Act as a high-responsibility service owner for a broad range of enterprise applications Relentlessly pursue system and process improvements with a keen eye for how engineering solutions reduce toil and eliminate manual tasks Administer, manage, and configure a variety of internal tools and SaaS applications such as Google Workspace, Slack, and Zendesk Design, implement, and maintain scalable and reliable infrastructure to support our services Devel