Senior Account Manager
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Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.
Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.
We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations.
We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www. pplfirst. com ).
Job Summary
The Senior Account Manager is responsible for leading strategic client relationships, ensuring successful delivery of contractual obligations, and driving business growth across health and human services programs.
This role serves as a trusted advisor to state agencies, managed care organizations, and key stakeholders, overseeing program performance, service level agreements, and complex cross-functional initiatives.
The Senior Account Manager acts as a subject matter expert on organizational products and services, providing consultative guidance to clients while identifying opportunities to expand partnerships and generate new business.
This position leads proposal development, sales presentations, system demonstrations, contract negotiations, and business development efforts while ensuring exceptional client satisfaction and operational excelle