Job Description
Key Responsibilities • Lead and conduct user research activities to understand users' goals, behavior and needs • Develop models of your users based on research findings, as well as modelsf or other domain factors • Define context scenarios and tell stories about ideal user experiences the team wants to achieve • Describe product or system capabilities and requirements that support user's goals and tasks, and how successful interactions look like • Design the overall structure and behavior of the system, information flows and workflows • Test and refine the product through evaluative research, ensuring that the design enables to meet the users’ goals and complete their tasks • Develop a sense of empathy for people. What we are looking for • Good team player • Creative and strategic thinker • Good presenter as well as listener • Open minded, explorative and adaptive • Propose design decisions that are desirable for users, viable for the business and feasible technically • Keen understanding of underlying technology and mediums. For example, how a web browser works and renders pixels on the screen. Knowing how to code is an additional advantage. • Have a portfolio of shipped digital projects that are in use • Preferably have experience with developing e Services for public • Proficient in design and prototyping tools such as Sketch and Adobe CS(e.g. Photoshop, Illustrator, XD) • Education in a Design Discipline (e.g. Interaction, Graphic, Visual Communications), HCI, or a related field or equivalent practical experience
