Job Description
Job Description: Manage and maintain the company's IT infrastructure, including servers, networks,computers, printers, and communication systems. Provide technical support and troubleshooting for hardware, software, network, andsystem-related issues. Administer email systems, user accounts, and access permissions. Manage IT asset inventory, software licenses, and equipment procurement. Coordinate with external IT vendors and service providers to ensure timely support and project delivery. Support the implementation and maintenance of business applications, ERP systems, document management systems, and cloud-based solutions. Develop, implement, and monitor IT policies,procedures, and best practices. Lead cybersecurity initiatives, including security monitoring, user awareness training, vulnerability management, and compliance programs. Support Cyber Trust Mark certification,cybersecurity audits, and insurance-related security requirements. Ensure regular system backups, disaster recovery planning, and business continuity measures are in place. Manage IT projects, system upgrades, and digital transformation initiatives. Prepare IT proposals, budgets, and recommendations for management review. Supervise and guide IT support personnel and coordinate IT-related training for employees. Requirements: Preferably Degree in Information Technology,Computer Science, Information Systems, or a related discipline. At least 5 years of experiencein a supervisory or team leadership role. Strong vendor management experience Network architecture and administration Server and virtualization technologies Experiencein managing IT infrastructure, cybersecurity, and enterprise systems. Experienceworking with external vendors and managing IT projects.
