Job Description
Responsibilities Lead end-to-end syndicated loan agency operations, including drawdowns, rollovers, repayments, interest/fee processing, notices, covenant monitoring, and records maintenance. Perform BAU checker/authorizer responsibilities to ensure transaction accuracy, completeness, and compliance with facility documentation and internal policies. Ensure timely and high-quality delivery of operational activities in line with service standards and regulatory expectations. Act as escalation point for complex operational issues and transaction queries. Maintain strong operational controls and governance, including maker-checker discipline, risk management, incident resolution, and audit support. Lead, coach, and develop the operations team while fostering accountability, control, and continuous improvement. Partner with internal stakeholders including Front Office, Credit, Legal, Compliance, Risk, Finance, and Technology teams. Engage with borrowers, participant banks, and external agents to ensure smooth agency execution and client service excellence. Drive process improvements, standardization, automation, and support change/system enhancement initiatives. Requirements Degree in Business, Banking & Finance, or related discipline. Minimum 10 years’ hands-on experience in syndicated loan agency administration within banking. Prior team management or supervisory experience preferred. Strong knowledge of syndicated loan lifecycle and facility agent responsibilities. Ability to interpret complex loan documentation and operational requirements. Familiarity with loan operations systems and SWIFT messaging. Strong risk and control mindset with high attention to detail. Effective leadership, stakeholder management, and communication skills. Able to work in a fast-paced, high-volume environment with strong problem-solving capability. Resilient, pragmatic, and solutions-driven.
