Job Description
Who we are At Twilio , we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilio ns! . See yourself at Twilio Join the team as Twilio ’s next Staff Solutions Architect, Opportunity LifeCycle Management. About the job This position is needed to build extraordinary tools and solutions for our rapidly growing Go-To-Market teams. The GTM Systems Operations is crucial for the success and scalability of our Go-to-Market efforts. We are the drivers of the system, process, and data improvements that unlock new possibilities across the Sales and Customer Success organization. The Solutions Architect will work with our global team to architect, manage, and build scalable solutions for the opportunity lifecycle. Responsibilities In this role, you’ll: Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies and systems. Design and Implement solutions including (but not be limited to) Front end ( VF, SLD, SLD2), Backend Process ( Flows, Triggers, Apex, Batch), 3rd party integrations ( Trey.io, Workato, Mulesoft, SF Pubsub/ grpc, Webhooks), data model and pipeline ( Data Cloud, Snowflake, Presto, DBT, Amazon Glue) ensuring scalability, system health, and end user personas/experience. Should be
