Job Description
Working at Freudenberg: We will wow your world! Responsibilities: Lead the global account strategy for the customer ensuring close alignment with internal and external teams to deliver on targets and construct strategies to optimize margins and expand revenue. Create a robust Global Account Plan encompassing all divisions of the customer with focus on new business development leveraging new innovations, technologies and our global footprint Actively oversee all quotation activity for new business with the customer, manage the pipeline and sales cycle to ensure targeted revenue growth is achieved meeting all critical Freudenberg financial KPI’s. Develop senior level customer contacts in multiple regions with the objective of growing profitable sales. Ensure effective support from regional sales teams ensuring all activities are aligned with the global account strategy. Responsible for meeting and/or exceeding the annual sales plan and year-over-year growth targets as defined by management. Maintain a monthly revenue forecast for all assigned customers. Own the relationship to ensure that a positive customer connection is maintained, and customer satisfaction is achieved. Analyze the impacts of any changes to customer’s purchase patterns or requirements and communicates to internal stakeholders accordingly and collaborates on action planning. Be viewed as the go-to person for the Global Account both internally and with the customer, representing Freudenberg Medical at the customer's corporate level on global issues. Lead an integral part of the strategic planning process which determines the business strategy over a 1–3 year period and translate sector strategies and KPIs into plans at global accounts. Act as a point of escalation for region/ site teams related to the Global Account and ensure effective resolution. Report regularly on emerging market trends and the resulting opportunities as well as the threats as they arise at the selected accounts across the regions
