Job Description
Procurement Expeditor / Supplier Follow-Up Lead Salary Range SGD 3,800 – 4,500 per month , depending on experience. Employment Type Full-time Role Overview ACN is hiring a Procurement Expeditor / Supplier Follow-Up Lead to coordinate supplier follow-up activities, manage supplier contact records, track open procurement items, and support procurement visibility through structured reporting and dashboard updates. This role is suitable for someone with experience in procurement support, supplier coordination, order follow-up, expediting, supply chain operations, manufacturing support, or purchasing administration. The role will lead a small supplier follow-up support desk and ensure that supplier contact activities are carried out in a structured, accurate, and timely manner. Key Responsibilities Lead and coordinate daily supplier follow-up activities. Contact suppliers by phone and email to obtain order status, delivery updates, acknowledgements, ETA, missing information, and follow-up responses. Assign daily supplier contact tasks to support agents. Maintain accurate supplier call logs, follow-up records, status trackers, exception notes, and escalation remarks. Track supplier non-response, delayed replies, open issues, delivery risks, and pending confirmations. Review supplier follow-up records prepared by support agents for accuracy, completeness, and consistency. Prepare daily supplier contact status updates and weekly follow-up summary reports. Update dashboards, trackers, and open-item monitoring files. Escalate urgent supplier issues, shortage risks, missing information, or unresolved follow-up items through the agreed internal service channel. Support procurement and supply chain teams by improving supplier visibility and follow-up discipline. Use AI tools where appropriate to summarise supplier call logs, extract action items, prepare reports, and improve reporting consistency. Maintain confidentiality of supplier, pricing, procurement, and operational inform
