Job Description
Come join our amazing team and work remote from home! The Default FHA Claims QA Analyst II will work under moderate supervision, responsible for reviewing FHA mortgage insurance claims for accuracy and submitting the claim form for filing. Performs all duties in accordance with the company’s policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay for this position is $24.50/hr - $26.00/hr. What you’ll do: Review FHA claims for accuracy within the investor/insurer timeframes. Complete quality checks using a scorecard and/or checklist to identify errors in the claim. Communicate correction requests to claim filing team and ensure corrections are completed accurately and timely. Document system with appropriate tasking and comments. Ensure accurate dates and information are recorded on the FHA claim form. Validate that all expenses within the system have been reconciled and claimed in accordance with agency requirements. Ensure company procedures around the curtailment of advances are followed and enforced. Ensure required documentation is included in the Claim File and/or uploaded to agency website according to FHA guidelines. Finalize and submit claim to agency for payment. Escalate trends or issues identified from the quality review. Moderate knowledge of default claims processes for insurers and investors. Understanding of the default servicing process, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims process. Moderate understanding of Agency and investor guidelines. Strong interpersonal skills with a focus on teamwork and quality. Excellent written and oral communication, organizational and time management skills. Ability to communicate effectively with all levels of staff and management both internally and externally. Ability to manage work in order to meet strict deadlines. Ability to handle multiple tasks under pressure and changing priorities. What you’ll need: High School diploma req
