Job Description
What Enterprise Technology Platforms contributes to Cardinal Health The Director, Cloud Engineering and Core Infrastructure (Enterprise Technology Platforms) has operational and strategic ownership of the Cloud Infrastructure-as-a-Service and Network Platforms. The role is a key leader in the “Dual-Pillar” Enterprise Technology Platform organization and is accountable for ensuring global operational stability, compute, and connectivity and leads a team responsible for the architecture, delivery, and proactive 24/7 monitoring of these technologies, ensuring uncompromising high availability and rapid incident resolution. This role acts as a people leader directing a globally dispersed workforce across the US, India (Bengaluru), and the Philippines (Manila), alongside managed service partners and contractor resources. This Director is strategically leading the usage of automation and agentic capabilities to reduce repetitive work and upskill the organization as part of the strategic talent expansion strategy. Location - Fully remote, open to candidates based nationwide (requires willingness to travel to our corporate HQ in Dublin, Ohio 1-3 times per year) Responsibilities Global Operations: Responsible for 24/7 global ITOC/NOC operations, encompassing Data Center and COLO facilities, enterprise commodity servers, storage, virtualization environments, database, and network operations. Incident Management: Lead Service Restoration Team (SRT) management and critical incident defense to ensure high availability and rapid incident resolution. Team Leadership: Build, lead, and mentor a high-performing, geographically dispersed team to shift the culture from reactive "ticket takers" to proactive strategic partners. Strategic Execution: Execute critical initiatives including zero-trust, future-proofing the edge, optimizing vendor footprints, and automation / agentic capabilities. Modernization: Contribute to the organization's modernization strategy and shift toward a DevOps/S
