Job Description
Print Global Account Manager, North America Global Tier 1 Sales Description - Job Summary • This role is responsible for developing and implementing strategic plans to drive business growth while fostering strong client relationships with global accounts. The role anticipates client requirements, collaborates with cross-functional teams, and uses consultative selling to identify opportunities aligned with the organization's capabilities. The role maintains a healthy sales pipeline, achieves revenue targets, and provides valuable feedback and insights to the internal teams. Responsibilities • Develops and executes account business plans including transactional and strategic initiatives to grow the organization’s business. • Builds strong professional working relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of clients’ needs. • Utilizes consultative-selling techniques to identify and advance growth opportunities within existing accounts and align the organization’s capabilities to client business and IT priorities. • Anticipates client needs and facilitates solution development in collaboration with cross-functional teams and industry experts. • Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization. • Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques. • Provides feedback to internal teams based on client interactions to improve products, services, and processes. • Prepares regular reports and presentations for both internal stakeholders and the client to share regular updates on deliverables, roadblocks, etc. • Seeks opportunities to enhance the overall account management process and contribute to best practices within the account management team. Education & Experience Recommended • Four-year or Graduate Degree in Sales, Marketing, Busine