Job Description
The Billing Coordinator is responsible for managing all financial aspects related to client billing, including invoice generation, order processing, and ensuring accuracy. They act as a liaison between various teams like collections, revenue operations, sales, and customer success, handling billing inquiries and resolving issues. Key responsibilities include maintaining billing accuracy, processing orders, troubleshooting billing discrepancies, and ensuring revenue recognition criteria are met. Responsibilities and Deliverables Generating, finalizing, and distributing invoices to clients based on their agreements and company procedures. Accurate set-up and creation of billing contracts for revenue streams based on review of applicable documents. Create invoices for daily billings and monthly renewals. Handling and processing orders, ensuring accuracy and compliance with billing process Project setup and billing requirements as outlined in the Statement of Work (SOW). Monitor and send reminders to project managers on billing milestones not yet billed. Preparing billing/collection reconciliations to support internal departments in resolving customer inquiries. Prepare quotes required by customers to initiate PO’s and payments. Upload invoices to customer portals, maintain up to date portal information. Maintain and verify customer contact information, invoicing instructions and other pertinent billing information are noted on the customer account. Coordinate the setup of vendor forms, payment methods, and portals with customers to ensure accurate and timely payments. Research and resolve a variety of internal inquiries concerning account status. Identifying and implementing improvements to billing processes and procedures. Perform other administrative duties as assigned. Skills & Work Traits Required: High attention to detail with a high level of accuracy Excellent reading and comprehension skills Excellent interpersonal, organizational, analytical, and problem-solvin
