Job Description
Our Story: Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. As a member of the team, you can expect to: Make a difference through your work – You’ll be proud to tell your family and friends about what you do. Gain significant career experience only obtained within a fast-growing organization – Entry-level roles through executive leadership. Feel fulfilled and have fun – We work hard but make the time to build meaningful relationships and celebrate the wins. The Role: The Small Business Account Executive drives rapid, full‑cycle sales for small businesses, specializing in high‑potential micro‑segments such as K‑12 districts and charters, youth‑serving nonprofits, and residential treatment facilities. This role responds swiftly to qualified leads, executes targeted outbound campaigns, and delivers tailored solutions through structured discovery and solutions‑oriented proposals. By closing short‑cycle sales and maintaining accurate pipeline and forecast hygiene, the Small Business Account Executive ensures consistent revenue growth. What You Get To Do Everyday: Respond to qualified inbound leads with urgency, executing a multi‑touch approach within the first hour (call, email, and calendar link) to maximize conversion.
