Job Description
Key Responsibilities: Coordinate and support end-to-end delivery of projects across telecommunications, Point-to-Point (P2P) connectivity, and cloud services, ensuring alignment with scope, timelines, budget, and deliverables Monitor project progress and track key milestones to ensure timely completion in line with agreed schedules and service levels Identify project risks and issues, and collaborate with stakeholders to implement mitigation and contingency plans Manage communication between customers, telco vendors, cloud providers, and internal teams to ensure clear alignment, timely updates, and effective issue resolution Engage and coordinate external vendors and service providers (including telco and cloud partners) to ensure delivery commitments, quality standards, and contractual obligations are met Maintain project documentation, including status reports, trackers, meeting minutes, and administrative records Track and manage project billing milestones, ensuring alignment with contractual and financial requirements Ensure a strong customer-centric approach, delivering a positive experience throughout the project lifecycle from initiation to handover Pursues relevant certifications and training to enhance networking skills. Performs any other related task as required. Knowledge and Attributes: Good understanding of telecommunications and network infrastructure, including MUX, DWDM, P2P connectivity, and data centre (DC) cabling Basic knowledge of cloud services and deployment coordination (e.g., IaaS, connectivity to cloud environments) Strong organizational, communication, and stakeholder management skills Ability to work with cross-functional teams, vendors, and customers in a dynamic project environment Understanding of networking concepts, protocols, architectures, and services. Experience with network monitoring and analysis tools. Strong documentation and communication skills to convey technical information effectively. Ability to diagnose and resolve ne
