Job Description
Apple's Worldwide Channel Strategy & Operations (WW CSO) develops and deploys global sales programs to deliver extraordinary customer experiences and drive channel sales - with deep expertise spanning digital, physical, and people enablement. Within CSO, the Agentic AI Development team builds intelligent, agent-powered experiences for Channel Sales. This is a startup environment within Apple, and the products we build have direct, measurable business impact across multiple GEOs worldwide. Description We're looking for a senior product manager who embeds directly with business teams to build and ship agentic AI products that directly serve Apple's Channel Sales programs and global sales teams. You'll work side-by-side with business stakeholders to identify high-value problems, rapidly prototype and deploy to production agentic solutions to drive business impact. As a Senior Agentic AI Product Manager, you will own the full lifecycle of agent products - from discovery through deployment and ongoing quality iteration. You'll build intelligent workflows that automate program operations, surface insights from complex data, and enable WW Sales teams across multiple GEOs to work faster and smarter. Your agents will have direct, measurable business impact on customer experience and sales effectiveness. This role is a blend of technical and product thinking. You will understand business needs deeply, identify where AI creates leverage, write code, and ship solutions that will drive real business impact. Responsibilities: Build and maintain production agentic AI products serving CSO program teams and GEO sales teams Work directly with program owners and business stakeholders to identify highest-value use cases for agents Design, implement, and iterate on agentic workflows including multi-agent orchestration, tool use, and structured reasoning Deploy and customize agents for GEO teams across multiple languages and regional contexts Collaborate with the Agent Platform Architect
