Job Description
Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Join us as our ServiceNow Administrator / Developer at Dedalus , one of the World’s leading healthcare technology companies, in Belgium to do the best work of your career and make a profound impact in providing better care for a healthier planet. What you’ll achieve As the ServiceNow Administrator / Developer , you will play a key role in supporting change management projects and solve business problems using information technology related to the global Information Management System (IMS) of the Dedalus Group. You will work collaboratively across all departments of the organization and serve as a Change Agent and Tool Administrator, who identifies organizational improvements needed, designs systems to implement those changes, maintains existing tools/interfaces and trains and motivates others to use the related information systems (including tools like Interfacing, Workday, MS SharePoint, O365, D365). You will: Monitor health, usage and overall compliance of ServiceNow and its applications; Assist in building and maintaining internal technical documentation, manuals, policies, and processes; Understand how ServiceNow can enable the client to become more efficient and configure the platform to achieve measurable benefits; Coordinate application and platform upgrades; Develop systems integrations and process automation; Configure and maintain SLA, Catalog items and their associated workflows; General support, administration and maintenance of ServiceNow platform and associated applications; Working closely with IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices. Configuration of role based workspaces. Configuration of AI Skills. Take the next step towards your dream career At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health profess
