Job Description
Job Title: Behavioral Health Patient Coordinator Position type: Full-Time Work hours: 8:00 AM to 4:30 PM Pacific Daylight Time (30-minute Lunch) Work days: Monday to Friday Salary: $5 - $6 per hour, depending on experience Workplace: Remote Preferred Candidate Location: Philippines Our client is seeking a reliable, empathetic, and highly organized Behavioral Health Patient Coordinator to support patient communication, scheduling, insurance workflows, and front desk coordination for a growing behavioral health practice. This role is essential to helping the practice maintain smooth day-to-day operations, improve patient responsiveness, and reduce administrative overload for the internal team. The practice currently supports a high volume of patients across multiple providers, and the client is looking for someone who can provide dependable administrative and patient coordination support while maintaining professionalism, empathy, and operational consistency. As the Behavioral Health Patient Coordinator , you will primarily focus on phone call management, appointment scheduling, insurance verification, prior authorizations, and patient coordination workflows . You will also assist with referral processing, administrative billing support, and medication refill coordination when needed. The ideal candidate has prior healthcare administrative experience—preferably within mental health or behavioral health settings—and is comfortable managing a high volume of patient communication throughout the day. Strong reliability, accountability, and professionalism are critical, as the client highly values consistency and dependable support. This is an excellent opportunity for someone who enjoys patient interaction, thrives in fast-paced healthcare environments, and takes pride in helping improve both patient experience and operational efficiency. Scope of Work / Responsibilities Patient Communication & Front Desk Coordination Answer inbound patient calls and assist with patient i
