Job Description
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It's our belief in possibility that drives us, but it's our people that make it happen. At NTT DATA, what you do matters. A Career at NTT DATA Means: Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available. Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We're committed to building a people-focused environment where you can shine, no matter who you are. Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile. Being part of a global PIONEER - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries. Position Overview: Customer Service Representatives learn business procedures of different internal organizations and using their multitasking ability will work on many projects at once by handling incoming and initiating outgoing calls based on established program processes. Performs review of documents, transactions and/or accounts tracking results and opportunities and ensures business rules compliance Responsibilities: Performs timely and accurate review of electronic records/documentation scanning for completeness of submissions in accordance with established policies. Identifies opportunities and reports on inaccuracies that may be present in reviewed documents Learns CRM system and is able to access different internal online resources to obtain required information in a timely manner. Performing inbound and outbound calls to insurance companies, med
