Job Description
At CDW , we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW . The Principal Digital Velocity Solution Architect (DVSA) is the pinnacle of the technical ServiceNow pre-sales expertise within CDW ’s Digital Velocity (DV) practice. As a senior member and trusted advisor, this individual plays a critical role in driving strategic digital transformation initiatives for our most complex and high-value ServiceNow clients. The Principal DVSA partners closely with CDW customers, internal sales, delivery teams, and technology partners to architect enterprise-grade, scalable, and innovative digital solutions that accelerate business outcomes with the ServiceNow platform. This role blends visionary leadership with hands-on technical depth. You will guide customers through transformative solution development, serve as a thought leader in the market, and help shape the future of CDW ’s Digital Velocity ServiceNow offerings. Your work will directly influence revenue growth, service innovation, and long-term client success. What you’ll do: Lead the development and delivery of tailored assessment and service solutions, including architecture design, technology optimizations, health checks, deployment roadmaps, and advisory services in our ServiceNow practice. Drive strategic customer engagements, lead visioning sessions and align technology solutions with business outcomes. Partner with CDW sales and delivery leaders to define go-to-market strategies, scope engagements, perform demos, create Rough Order of Magnitude (ROM’s), Statements of Work (SOWs), and ensure successful deal closure and hand-off to Deli
