Job Description
Front-End Customer Service & System Support Assistant (AI & Digital Business Systems). Are you passionate about technology, AI, digital marketing, customer service, and business automation? DIGI5Y™ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support. It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations. Position : Front-End Customer Service & System Support Assistant Location: Near Tai Seng MRT Job parameters; ✅ AI Agents & AI Employees ✅ CRM & Customer Relationship Management ✅ Business Automation & Workflow Design ✅ Digital Marketing Technologies ✅ Customer Support Operations ✅ Website & Funnel Management ✅ WhatsApp, Email & Social Media Automation ✅ AI-Powered Business Systems ✅ Lead Generation & Customer Engagement Strategies ✅ Business Analytics & Reporting Key Responsibilities: Customer Service & Front-End Support Respond to customer inquiries via chat, email, and CRM systems Assist customers with onboarding and account setup Help troubleshoot common user issues Maintain excellent customer experience standards System Support Assist in configuring CRM systems and automations Test workflows, forms, funnels, websites, and integrations Support AI Agent and automation deployment projects Help maintain the knowledge base and support documentation Ideal Candidate We are looking for candidates who are: ✔ Passionate about AI, technology, and digital business ✔ Curious and eager to learn ✔ Strong communicators with excellent interpersonal skills ✔ Detail-oriented and organized ✔ Comfortable using computers and online tools ✔ Able to work independently and collaboratively ✔ Interested in entrepreneurship, marketing, automation, or busin
