Job Description
About the Role We are looking for a proactive, self-motivated, and resourceful Digital Business Analyst to join our dynamic team. In this role, you will act as a critical bridge between technology and business, supporting the Chief Information Officer (CIO) and collaborating with cross-functional teams. Key Responsibilities Requirement Elicitation & Prototyping: Map citizen/business service journeys, gather requirements, and build rapid prototypes to validate business cases and measure value. Product Ownership Assistance: Translate business needs into clear user stories, technical specifications, and acceptance criteria. Help define the product vision, roadmap, and strategic objectives. Tech Evaluation & AI Innovation: Actively experiment with and evaluate emerging technologies (including AI tools) to ensure alignment with GovTech’s technology directions and Whole-of-Government (WOG) central solutions. Agile & Project Delivery: Identify and implement appropriate project methodologies (Agile, Waterfall) tailored to project environments. Ensure smooth system deployment readiness and perform post-change impact analysis. Strategic Advisory: Support the CIO in identifying high-impact digital transformation opportunities and use data-driven insights to guide product strategies. Job Requirements Minimum Qualifications Education: Bachelor’s Degree in a relevant IT or Technology discipline. Experience: Minimum of 4+ years of hands-on experience in IT business analysis, solution design, and testing. Product Lifecycle: Proven track record of participating in at least one full software/product development lifecycle (Agile environment highly preferred). Technical Agility: Ability to code and iterate prototypes live during planning sessions and lead collaborative workshops. Soft Skills: Outstanding analytical, problem-solving, stakeholder management, and influencing skills; comfortable engaging with users across all levels. Preferred Skills & Certifications Professional Business
