Job Description
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Team The Instant Access team, part of the Network Enablement and Access (NEA) organization, builds applied AI systems based on LLM’s that operate autonomously in production. This foundational AI work is directly tied to NEA's most important priorities. Our current focus is automatically creating, repairing, and improving the thousands of long-tail integrations that enable millions of Plaid consumers to connect to their financial institutions. Our goal is for every long-tail institution to be supported by Plaid, with any issues detected, triaged, and resolved automatically. Role As a Staff Software Engineer on Instant Access, you'll set technical foundations for autonomous systems that operate directly in production. You'll work across AI and product engineering to solve ambiguous, high-impact problems, while designing systems that can reason about failures, generate solutions, and safely take action at scale. This is a hands-on role that combines deep technical leadership with implementation. You'll partner closely with engineers, product managers, and leaders across NEA to identify opportunities for automation, define long-term architecture, and build the foundational systems that future AI initiat
