Job Description
About this role: Wells Fargo is seeking a Lead Technology Business Services Consultant In this role, you will: Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services. Ensure service quality and cost effectiveness of solutions. Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise. Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives. Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives. Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions. Provide guidance on leveraging new technology. Required Qualifications: 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education. Desired Qualifications: Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills. Excellent verbal, written, and interpersonal communication skills. Strong critical thinking and troubleshooting ability. Ability to manage relationships with key stakeholders and senior leaders. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Broad knowledge of Technology organization, its products, and services. Experience leading, participating in employee experience and engag
