Job Description
Role Overview The Operations Manager will own the day-to-day operations of our Singapore facility, overseeing receiving, warehousing, processing, quality assurance, and outbound logistics of specialty aerospace materials. This role requires deep familiarity with aerospace quality standards (AS9100/AS9120), specialty metals handling, and the discipline to maintain strict compliance with customer and regulatory requirements. Key Responsibilities Operations & Warehouse Management • Direct daily operations including receiving, inspection, storage, processing, and outbound shipment of specialty alloys and metals. • Develop and execute production and delivery schedules to meet customer OTD requirements. • Maintain and continuously improve warehouse layout, workflows, and processing efficiency. • Oversee inventory accuracy through systematic cycle counts, spot checks, and annual stock takes; Quality & Compliance • Establish, maintain, and continuously improve the quality management system in line with AS9100/AS9120 and ISO9001 standards. • Manage incoming inspection of mill certificates, material test reports (MTRs), and physical goods against customer and aerospace specifications (AMS, ASTM, MIL, BMS, etc.). • Lead internal audits, customer quality audits, and third-party certification audits. • Resolve non-conformances, initiate corrective and preventive actions (CA/PA), and drive root cause analysis. Customer & Supplier Management • Ensure on-time delivery performance to aerospace customers (target: 100% OTD for LTC customers). • Act as the operational point of contact for key aerospace accounts; manage quality disputes and delivery escalations. • Conduct supplier assessments and performance tracking; follow up on supplier quality issues. Cost, Budget & Continuous Improvement • Formulate and manage the operations budget; identify and implement cost reduction initiatives. • Apply LEAN, Kaizen, and Six Sigma methodologies to drive measurable process improvements. • Overse
