Job Description
Job Summary You will manage sales order processing, customer communications, and delivery coordination while supporting the sales team with administrative tasks to ensure smooth operations and accurate record-keeping. Responsibilities Process sales orders, quotations, invoices, and delivery orders accurately to support sales operations Coordinate deliveries and shipments to ensure timely and accurate order fulfillment Maintain and update customer records and sales databases to ensure data accuracy and accessibility Support the sales team with administrative duties to enhance team efficiency Follow up on order status and delivery schedules to track progress and address delays Liaise with suppliers, customers, and internal departments to facilitate communication and resolve issues Perform data entry and filing duties to maintain organized documentation Complete ad-hoc administrative tasks assigned by management to support business needs Preferred competencies and qualifications Minimum NITEC, Diploma, or equivalent qualification Proficiency in Microsoft Office (Excel, Word, Outlook) to perform daily administrative and communication tasks Good communication and interpersonal skills Organized and detail-oriented Knowledge of ERP/Xero systems is a plus to support sales and inventory management
