Job Description
Our client is a well-established MNC specializing in precision manufacturing and engineering solutions, supporting customers across various industries globally. Due to their current expansion plan, they are looking for a Key Account Specialist (Entry Level) – Engineering to join their commercial team. They are located in the (West) – easily accessible. Responsibilities for Key Account Specialist (Entry Level) : Manage assigned customer accounts and act as the main point of contact for commercial matters Coordinate RFQs, quotations, costing submissions, and follow-up activities Support account growth through new program opportunities and product expansion initiatives Liaise with engineering, operations, quality, and production teams on customer requirements Track project milestones, sample builds, engineering deliverables, and program timelines Coordinate customer requests, project updates, and issue follow-ups across multiple manufacturing sites Support new product introduction (NPI) activities and project handovers to operations Maintain quotation records, sales pipelines, account documentation, and forecasting updates Monitor customer complaints, corrective actions, and resolution progress with internal teams Assist in preparing business proposals, account reviews, presentations, and commercial reports Support cross-site coordination activities involving Singapore, Malaysia, and China operations Follow up on opportunity pipelines and support conversion of projects into mass production programs Requirements: Diploma or Degree in Engineering, Business, or related discipline Candidates with 1–3 years of relevant experience in account management, sales coordination, customer support, or manufacturing environments are advantageous Exposure to precision plastics, tooling, Electronic Manufacturing Services (EMS), or contract manufacturing industries will be an added advantage Familiar with RFQ processes, quotations, project coordination, and customer support functions Tr