Job Description
Overview of the role The incumbent plans and conceptualises IT strategies, implementing process re-engineering, innovative solutioning and manages projects in the HR business environment to achieve process efficiencies through the effective use of technology. The incumbent also oversees the administration and functioning of the HR systems and promotes the use of HR Technology (eg. Power Automate, RPA, etc) and systems across. In addition, the incumbent will perform the role of Subject Matter Expert for various modules and engage key HR business stakeholders for process review, requirement gathering, conduct UAT and communication on new enhancement. Responsibilities Process Redesign Work with business stakeholders to review process and propose automation to enhance operational efficiencies. Manage evolution and enhancements of system capabilities. System Maintenance and Support Attend to queries raised by HR users Assist in troubleshooting for technical software, hardware and network problem within HR. Liaise with external parties on HR application related matters Project Management Work with users and vendor to realise HR IT strategies Manage users expectations with accordance to project budget and feasibility Gather business requirements or facilitate requirements gathering Lead and manage new projects and initiatives Change Management Drive buy-in processes before and during HR IT implementation. Plan and oversee process transition. Provide advice on change procedures. Qualifications and Requirements Experience in managing SAP SuccessFactors (Employee Central, Time Off, PMGM, LMS, RCM, Reporting, etc) in large company-wide program implementation Experience in data management of Group Employee Database of large size organization Familiarity with automation tools (RPA, Power Automate, Power Query, etc) is an advantage Strong data sense, eye for details, highly energized and great multi-tasking ability Ability to maintain confidentiality in all aspects of job respons
