Job Description
Marketing Operations Assistant The connective tissue behind a high-output marketing operation. Department: Marketing Reports To: Marketing Operations Lead Location: Remote Type: Full-time About Town Web and HeyGov Town Web and HeyGov are on a mission to modernize the way local governments serve their communities. We build websites, digital tools, and AI-powered software that make municipal Clerks’ lives easier and citizens’ experiences better. Our marketing team moves fast, runs lean, and expects every initiative to be tracked, executed, and reported on with discipline. This role exists to make sure nothing slips—and that the people driving our marketing have the operational support they need to stay focused on strategy and results. The Role This is not a passive administrative role. The Marketing Operations Assistant is the operational backbone of the marketing team—owning schedules, communications, logistics, vendor coordination, and project tracking so that our Marketing Manager and broader team can execute at a high level without losing time to friction. You will be the person who keeps everything moving: anticipating needs before they become urgent, managing details others would drop, and maintaining the systems that hold campaigns, conferences, and priorities together. How We Work We operate on structure, not chaos. Here’s what that looks like in practice: Plan ahead — Campaigns, events, and priorities are mapped with timelines and clear owners Own the details — Logistics, scheduling, vendor follow-ups, and deliverables don’t fall through cracks Communicate clearly — Sales, leadership, contractors, and designers all stay aligned Track everything — If it isn’t documented, it didn’t happen Improve continuously — Every process should be a little better next quarter than it was last quarter Your Key Responsibilities Operations and Calendar Support Manage the Marketing Manager’s calendar, scheduling, and daily priorities Draft and send communications on behalf of t
