Job Description
Executive Summary Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner. We are looking to hire an IT Infrastructure Capacity Engineer to support our client in Singapore which is a leading global investment bank. He/she will support capacity management and EOL Remediation efforts in the bank. Responsibilities: Support infrastructure capacity planning and lifecycle management activities across server, storage, cloud, and hosting platforms. Analyze infrastructure utilization trends, capacity forecasts, and growth requirements to support business initiatives and technology roadmaps. Coordinate hardware and infrastructure procurement activities, including gathering requirements, tracking orders, and managing delivery schedules. Manage End-of-Life (EOL) and End-of-Support (EOS) remediation initiatives by identifying technology risks, tracking remediation plans, and coordinating upgrade, migration, or replacement activities. Maintain infrastructure inventories, asset records, capacity data, and lifecycle management documentation. Collaborate with infrastructure engineering teams, application owners, vendors, and business stakeholders to ensure successful delivery of capacity expansion and technology refresh projects. Support governance, audit, compliance, and change management processes related to infrastructure capacity and lifecycle management. Prepare management reports, dashboards, and presentations on capacity utilization, infrastructure demand, EOL remediation progress, and operational metrics. Requirements: Bachelor's degree in Information Technology, Computer S