Job Description
Your mission You make customer value technically real. The moment a contract is signed, you own the path from raw, undocumented ERP data to the first trustworthy PartsOS planning result. And you get there fast: first real value within five working days of getting access to a customer's data. You sit with maintenance, spare-parts, and supply-chain teams in real factories, open the SAP export nobody documented, and turn it into a plan they can run. You are the technical half of a two-person team: the Customer Success Manager owns the relationship and the business case; you own the system and the speed. Time-to-Value is your number. What You’ll Be Working On Time-to-Value First meaningful planning result within five working days of data access. This metric belongs to you. You never hand extraction back to the customer as homework: you drive it together, on the call, in one session. The Data Path, End to End Drive extraction from the customer's ERP, then clean, map, validate, and load it reliably and repeatably. Build robust transforms that handle 150+ columns, wrong currencies, duplicates, and hidden sheets, flagging every assumption and validating with the customer's system owner instead of guessing. Write connectors and idempotent data pipelines in SQL and Python; ship reproducible imports, not throwaway spreadsheets. Integration Architecture & IT Concept Define the export path and cadence, clarify interface ownership, and answer SAP indirect-use, licensing, and security questions before they stall a trial. Reason about any industrial ERP's data model where demand, stock, lead times, and BOMs live whether it's SAP, Business Central, proALPHA, or a homegrown system. Configuration That Reflects Reality Translate customer-specific planning requirements such as service levels, lead times, criticality hierarchies and reorder logic into PartsOS configuration. The customer's manual judgment stays in charge; the AI augments, it doesn't overrule. Trust Through Traceabili
