Job Description
Business Area: Professional Services Seniority Level: Mid-Senior level Job Description: At Cloudera , we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. As a Technical Account Manager (TAM), you will combine strong customer engagement skills with deep technical curiosity to help organizations successfully adopt and realize value from Cloudera ’s Anywhere Cloud and AI platform. In this role, you will partner closely with customers to guide them through the strategic and technical aspects of their data, analytics, and AI transformation journey. You will work with organizations operating across hybrid, multi-cloud, and on-premise environments, helping them deploy, scale, and operationalize Cloudera ’s data and AI capabilities wherever their data lives. Drawing on your experience working with cloud platforms, data architectures, enterprise infrastructure, or complex technology implementations, you will act as a trusted technical advisor helping customers translate their data strategy into practical outcomes. You will engage regularly with customer executives, data leaders, platform architects, and engineering teams, while coordinating with Cloudera ’s globally distributed teams across Customer Success, Support, Product, Engineering, and Professional Services to ensure long-term customer success. Success in this role requires a collaborative mindset, strong communication skills, and the ability to guide customers through complex technical environments while helping them unlock the full potential of Cloudera ’s Anywhere Cloud and AI platform. As a Technical Account Manager (TAM) you will: Serve as a trusted technical advisor helping customers successfully adopt and s
