Job Description
Overview* Incumbent is required to provide (i) ops & administrative support and (ii) informatics systems support for allied health departments, ensuring smooth daily operation. This is a hybrid role to provide operation and admin support for assigned allied health department(s). Working closely with allied health leads, incumbent is responsible for monitoring, maintenance and updates of relevant IT systems used by various allied health departments, including audit works, preparing budget and project management. Incumbent will help to coordinate allied health informatics systems for hospital future campus (IGH) and continuous maintenance thereafter. Job Responsibilities* Primary Responsibilities and Duties (80%) Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems. Manage annual financial budgeting and periodic reviews of expenditures to achieve financial prudency for assigned allied health department Manage all procurement needs for assigned allied health department Monitors utilisation rates of services and drives initiatives to improve utilisation of resources. Manage risk and audit matters for assigned allied health departments. Track, monitor and make recommendations to department KPIs and quality indicators for continuous improvements of services delivered for assigned department Contribute to the strategic evolution of departments’ systems and applications on cloud storages, leveraging Synapxe/private solutions to optimize service provision and achieve long term cost-effectiveness. Prepares annual IT workplan submissions in consultation with department leads and system manager. Coordinate acquisition and implementation. Assess and handle EPIC change requests from users. Handle build changes to fulfill user requirement or resolution of root cause. Support integrations work between various inte