Job Description
📞 Customer Service Officer (6-Month Contract) 📍 Woodlands Civic Centre 🕘 Office Hours | Monday to Friday 📅 Contract Duration: Till End 2026 MIN Diploma $11/hr MIN Degree Holder $15/hr Key Responsibilities ☎️ Customer Service Support • Handle inbound and outbound phone calls professionally • Respond to customer enquiries via email • Provide accurate information and assistance • Ensure timely follow-up and resolution of customer requests 📝 Administrative Support • Data entry and maintenance of customer records • Filing, document management, an d general administrative duties • Prepare reports and track customer enquiries • Update information accurately in internal systems 🤝 Problem Resolution • Coordinate with internal teams to resolve customer issues • Escalate complex cases when necessary • Follow up to ensure customer satisfaction Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820
