Job Description
Job Description We are looking for motivated and reliable individuals to join our clinic as part-time Clinic Assistants. This role is suitable for someone who enjoys interacting with patients, is attentive to detail, and is keen to learn in a healthcare setting. You will be part of the clinic’s front-line team, helping to create a positive patient experience while supporting smooth and efficient daily operations. Full training on clinic workflows and systems will be provided. Working Hours This is a part-time rostered role. The expected commitment will be: 1 to 2 weekdays per week, which may include evening shifts Weekend shifts Working days and hours are subject to the evolving operational needs of the clinic. Remuneration S$13 to S$15 per hour, depending on relevant clinic experience and suitability. Key Responsibilities Welcome, register and guide patients through their clinic visit in a warm and professional manner Manage appointments, phone calls, messages, billing and queue flow Assist doctors during consultations and procedures when required Dispense medications safely and accurately, with clear patient-friendly explanations Process CHAS, Medisave and insurance claims using clinic management platforms Maintain stock levels, assist with inventory management and ensure consultation rooms are ready for use Uphold infection control standards and maintain cleanliness of work areas Support daily clinic operations and contribute to a positive team culture Requirements Minimum GCE N/O Levels, Nitec, Higher Nitec or Diploma Female candidates are required as the role involves chaperone duties for female patients during clinical examinations by male doctors Prior clinic experience is preferred. Experience with patient registration, appointment management, medication dispensing, billing, CHAS, Medisave or insurance claims will be an advantage Good communication skills and a patient-oriented mindset Pleasant, professional, and able to work well with patients and colleague
